Category Archives: pr

Please Update Your RSS Feed

It’s been a couple of weeks since I’ve moved my blog and wrote about changes in the air. To continue receiving updated posts, please update your RSS feed to: http://feeds.feedburner.com/PRMM.

Posts that you’ve missed?

  • PR is So Easy that a Caveman Can Do It
  • PRMM Interview with Miguel Arias of Imaste on Virtual Events and Future Developments
  • Does Size Matter with Virtual Events?
  • WITI Summit: Summary of Social Media, Cloud and Mobility Sessions
  • WITI Summit: Summary of Keynotes
  • Using Social Media to Drive Virtual Tradeshow Leads

Read the new posts now!

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Change is in the Air

It’s an exciting time. Summer is over and the smell of Fall is in the air. It’s the perfect time to announce some exciting changes.

PR Meets Marketing is Moving

For the past 3.5 years, I’ve hosted my website on WordPress.com. While there are many benefits to keeping my blog here, I’ve decided that hosting my own website provides more flexibility with regard to plugins, themes and monetization. After today, all future posts will be on my new website as PR Meets Marketing.

Clear Focus

When I first started PR Meets Marketing, my intent was to write about the intersection of PR and marketing. This includes highlighting how PR is an integral way to drive tangible results that address marketing objectives. I’ve also written extensively about social media and virtual events/meetings.

With the new website, I plan to further explore these topics and understand how each – PR, marketing, social media and virtual events – drives business results that matter.

What Now?

I’m excited with the next stage of PR Meets Marketing and the opportunities this presents. I look forward to exploring the intersection of PR and marketing for more years to come!

Thanks To All My Readers

And finally, I want to thank everyone who’s read my blog, commented and linked to my blog. Without all your kind words, I wouldn’t have had the motivation to continue writing all these years.

So are you ready to join the journey?

  • Subscribe to the new feed here: http://feeds.feedburner.com/PRMM
  • If you prefer to receive this via email, I don’t plan to move the current list and request that you resubscribe on the website.
  • If you’ve been kind enough to link to this website, please update it here: PR Meets Marketing, http://www.prmeetsmarketing.com.

I look forward to reading your comments, feedback and questions. Thanks!

Recent Twitter Update and Implications for Marketing

September 1, 2010, Twitter sent an email to users regarding two new updates to its service. I found the update about moving to t.co URL wrapping intriguing, especially this sentence:

When you click on these links from Twitter.com or a Twitter application, Twitter will log that click. We hope to use this data to provide better and more relevant content to you over time.

This signals more than providing protection against malicious content (which is important) and to provide better content for users. Rather, by “logging the click,” I see this as part of Twitter’s continued efforts to provide value-added services and data tracking for corporations:

  • Measurement and Analytics: The click-through rate will help with Twitter’s “Resonance” rating. While the resonance rating is part of Twitter’s Promoted Tweets campaign, there is value to provide companies – small, medium and large – access to this data, similar to a Google Analytics dashboard. Maybe Twitter can provide an entry-level offering with minimal information and then charge for for more analytics and optimization options.
  • Content Creation: One type of intelligence is understanding how your audience consumes and distributes the content. By analyzing these patterns, you can gain insight into the types of content that your audience is seeking. You can then develop a content strategy to reach and connect with your tareted audience segments.
  • Influencer Relations: By combining Twitter’s retweet information with the t.co click-through data, you can better identify influencers within your social graph. These would be individuals whose followers not only retweet content but also takes action via click-through information. 

Conclusions

I’m curious to see what future developments will be introduced (or maybe acquired) by Twitter to enable individual and corporate brands to optimize their presence on Twitter. And whether or not these services are complimentary or competitive to companies like Radian6.  What do you think? Anything I’m missing?

Meet Up at Upcoming Conferences

WITI and SocialTech LogosI always look forward to meeting people at conferences. I plan to be attending these two upcoming conferences. Drop me an email if you’re interested in connecting.

WITI’s Women and Technology Summit, September 12-14, 2010 – San jose Doubletree Hotel – I will be attending on the 13th and 14th. The conference brings together top technology leaders to discuss strategy and growth.

SocialTech 2010, October 26, 2010, San Jose Doubletree Hotel – This conference looks like it will be a powerhouse of speakers discussing how to leverage social media for B2B.

Look forward to seeing you in San Jose.

Rebuilding a Personal Brand is Hard Work

At the beginning of last year, my personal brand was just beginning to take off. I had written a couple of posts, such as this one,that generated a lot of attention. I was even asked to be a guest on the Media Bullseye podcast and to write a byline for Dan Schwabel’s Personal Branding Magazine.

Just as the momentum was gaining speed, I put on the brakes, pouring my time and energy into my work.  My personal brand became more intertwined with the work I did on behalf of my company vs my original intent of providing thoughts on how public relations and marketing come together.

As I take a step back, here are some lessons learned as I rebuild my personal brand:

  • Engage online: My goal is to participate in at least one online conversation each day, excluding weekends. This will drive me to comment on relevant blogs, share my knowledge via LinkedIn answers or meet new people via Twitter.
  • Write on my blog: The writing on my blog has been quite irregular over the past year and a half. My goal is to write at least one post a day. By sharing my thoughts, I hope to engage with existing readers and further expand my online network of friends.
  • Balance work with personal: This is a  biggie. I have to do a better job of balancing my work “brand” with that of my personal one. While part of my job is to build awareness for any company I’m working with, I have to consciously participate as part of my personal brand too. In turn, this will help any company by building credibility in my personal brand.

Conclusions

In the end, it’s easier to build and maintain a personal brand than to rebuild one. In the former, you’re delivering a consistent experience and expectation. Once you discontinue that, it’s difficult to regain that type of momentum – and in a way – trust with your audience. So, what do you think? Did my personal brand diminish over the past few months or only get better like fine wine? And what tips do you have for building and maintaining your personal brand?

Guest Post – Go Virtual for your Next Press Event

Dennis Shiao I asked my former colleague, Dennis Shiao, to share his insights on how virtual events can augment PR and marketing. Briefly, Dennis is an evangelist, strategist and practitioner of virtual events. Dennis provides strategic consulting to clients on their virtual events and has managed virtual event campaigns for Cisco, HP, Oracle and Microsoft, among others. Dennis blogs about virtual events and virtual worlds at “It’s All Virtual and is a frequent author and speaker. Dennis can be found on Twitter at @dshiao.

Virtual events are seeing strong adoption. It all started with the virtual trade show, a 2.5D representation of a physical trade show, complete with a lobby, auditorium, exhibit hall, networking lounge and more. A number of formats soon followed, including the virtual career fair, virtual sales meeting, virtual product launch and virtual partner summit. In addition, we’re now seeing businesses leverage virtual platforms for “corporate university” or e-Learning.

It will be exciting to see the new and innovative formats that marketers, publishers, event managers and business owners develop in 2010 and beyond. I have a format that is well suited for virtual: the press event.

In many ways, the benefits of a virtual press event are the same as a virtual trade show. The host, along with attendees, presenters, etc. participate via the web and save on travel costs, lodging costs, shipping costs and “out of office time.” In addition, all activities within the environment are tracked. And, the environment can remain available long after the live “event” concludes.

Additional benefits of producing your press event virtually:

Global Reach

In the past, press events were planned in “road show” fashion, in which you visited major cities that had the highest concentration of your target media publications. With virtual, you can host a single event and capture a global audience. Alternatively, you can leverage a single virtual platform and stage live events based on regional timezones, to target business hours in North America, then EMEA, then Asia Pac. Your PR efforts can now have a wider reach at a lower cost.

Convenient Access to Your Executives

In a physical setting, it can be a logistical challenge to schedule and coordinate access from press members to your executive team. With virtual, executives can interact with larger audiences more efficiently. For instance, you might place your CMO in a moderated chat room and take questions from an audience of 1,500. Imagine doing that in a physical setting!

Invite Customers and Prospects

Increase your ROI by also inviting customers and prospects to the event. Do your require press credentials to gain access to certain materials? No problem. Virtual event platforms provide role-based access, which means that an access profile can be applied to your customers and prospects that are different from press members. Any PR that you do affects your customers, too, so include them when sharing the news.

Use Activity Paths to Follow Up Appropriately

Whether customer, prospect or press member, study activity paths in the virtual event to determine effective follow-up plans. Did a reporter visit your booth ten times, then ask numerous questions in the group chat area? Schedule a one-on-one conference call with your Senior Product Manager, to ensure that the reporter has all the info she needs. Similarly, follow up with prospects to move them further along in the sales cycle.

Conclusion

I believe virtual events can be the definition of “PR meets Marketing”. As PR and Marketing look to Web 2.0 to broaden reach and engagement, consider virtual events as one more tool in your arsenal.

Interested in being a guest author? Send me an email with your proposed topic and how it relates to PR Meets Marketing. Self-promotional content will not be considered.

Did Mashable Break Twitter Button Embargo?

I just noticed a couple of tweets mentioning that Twitter will be announcing a Twitter button, most likely tomorrow. What I found interesting is not the news, but the image that accompanied the articles. The images clearly state (the above is one of several in the article):

Twitter Confidential – subject to NDA

This leads me to ask, did Mashable break an embargo or  did someone inadvertantly send the image without obtaining one first? If the former, how does this impact how PR professionals approach blogs as part of a communications plan?

With TechCrunch publicly stated that they will no longer honor embargos, PR professionals have to be more vigilant of the policies and, in some way, integrity of the outlet and reporter/bloggers you’re contacting. 

I don’t advocate getting every reporter to sign a multi-doc NDA, but by the same token, I don’t think a verbal NDA may suffice anymore. What do you think?

Now, if I were more cynical, maybe Twitter meant to have this leaked =) Mashable, would love to hear from you on this.