Tag Archives: Twitter

PR Meets Marketing Weekly Articles: April 17, 2008

This week’s Weekly Articles looks at a variety of topics from Twitter, search to spamming bloggers. Another interesting article highlights lead scoring benefits and how sometimes a bad pitch isn’t really a bad pitch.  You can click on the Weekly Articles tag for previous issues or subscribe to the Weekly Articles Feed.

 

If you feel that you have an article that would fit in the weekly articles, leave a comment and I’ll check it our for the following week’s digest. Enjoy.

 

Tweets for You – David Berkowitz of Search Insider does a great job reviewing tools that can help you search on Twitter.  Frankly, Twitter is losing out on a huge opportunity here. Instead of inserting ads in the tweets, they could have done a Tweetsearch and done a similar model to Google. Lost opportunity anyone?

 

Out of Focus – The Church of the Customer highlights how Vocus’ practices are pissing off bloggers. I thankfully haven’t had the “honor” of being added to this database, but they have pissed me off by incessantly calling me for services. I told them to stop calling.

 

Blending the New with the Old – Center for Media Research highlights a new report on blended search results.

 

“Since users have historically ignored the vertical offerings of the major search engines, a marketer might conclude that users aren’t interested in that type of content, and as a result, not invest in producing or optimizing digital assets,” said Robert Murray, President, iProspect. “But that would be a mistake – the findings of this study make that quite clear. Marketers have a great opportunity to claim more search shelf space by optimizing their news, image, and video assets.”

 

Respecting Embargoes – Rick Turoczy of CenterNetworks writes the first of three parts of how to manage the embargo process with bloggers. Check out my previous post about embargoes in the brave new world of PR. 

 

The Value of Lead Scoring – Laura Ramos wrote a post about the value of lead scoring for determining campaign effectiveness. This was prompted by her recent briefing with Eloqua. It’s surprising to me that lead scoring is not a normal part of marketing. Maybe I’m spoiled that my company has incorporated lead scoring into our products.   

 

Good Pitch, Yet Could’ve Been Better – Scott Monty of Social Media Marketing highlights a recent pitch titled “Do Taxes and Social Media Mix?” At first, he thought it was a spam pitch but realized that there was relevance to his blog. His post highlights the importance of participating or being more relevant to getting a pitch noticed. He succinctly states:

 

“I probably would have been even more likely to pay attention to it had the author been participating in my community, used a different subject line or been a little less scripted in her email.”

 

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PR Meets Marketing Weekly Articles: January 17, 2008

I know you’ve missed your summary of weekly articles. It’s been a slow start to the New Year, but I how you enjoy this week’s selection.

 You can click on the Weekly Articles tag for previous issues or subscribe to the Weekly Articles Feed 

Engagement Overrated?AdAge just released a survey of marketers and media buyers. I’m a little confused by what this survey means frankly. In the end, different mediums are judged by different criteria. Indicative of this contradictory stance: Survey respondents said it’s print — yet ranked print lowest for delivering results. Online was ranked lowest for engagement but highest for results, while TV was ranked in the middle for both results and engagement.   

Baiting for Links – Adotas has an interesting article on how to receive quality links for your website. I’m not sure I agree with adding media mentions into a press release, but there is some good advice for those needing quality links. 

Saying Sorry the Right Way – Andy Beal compares two situations of how Search Engine Land and Gizmodo apologized for recent incidents. Andy highlights the five steps for handling such a situation. Hmmm… Twitter, are you listening?  

Protecting Your Online Brand – Richard MacManus of ReadWriteWeb wrote a post an email  http://www.readwriteweb.com/archives/brand_squatting_what_to_do.php 

Why Meet Face-to-Face When Virtual Suffices? – I found this article interesting as part of my role is how to support sales with materials to help in the sell. This article highlights a buyer’s request for an online demo being spurned by sales folks. As a PR/marketing person, this raises a question of what can I do to facilitate the sales cycle. PR has a great opportunity to research, test and introduce new tools that can be used by sales folks. The question is, can you teach a sales person new tricks? =) 

Twitter Pals Galore – The good folks at MarketingPilgrim have compiled an impressive list of online marketing folks on Twitter. Have fun finding people to follow! 

Raising Customer Expectations – Chris Bucholtz of Inside CRM posted a great article of how to exceed customer expectations. No matter how big a company gets, it’s the little things that win over your satisfied and dissatisfied customers. Being proactive and quick to respond goes a long way then sending an impersonal email that arrives weeks later. 

Protecting Your Brand Here, There and Everywhere Richard McManus of ReadWriteWeb about a recent email exchange from a person using the “readwriteweb” brand overseas. Though I am sympathetic with Richard’s dilemma, I believe he received some bad advice. Richard can probably argue for protection in the US but may lose overseas. In the end, brand protection is brand protection. Always trademark. Even if you’re not planning to expand overseas, consider it. You never know.  

Improve PR Programs through Measurement – KD Paine has some useful tips on how measurement provides insight for more effective PR programs. KD uses the word “dashboard” in her post. I believe she means a central place – whether a formal dashboard, database or excel document, that will help you identify and evaluate these points. 

Standing Out in the Tradeshow Crowd – Rohit of Influential Interactive Marketing shares his tips for standing out in a tradeshow. Though I don’t agree with Rohit’s suggestion on a giveaway, I do believe he has some valid points. For those folks going to DEMO this month, my one word of advice is to walk to the space, pull people to the demo, and network at the events. Don’t wait for folks to come to you otherwise you won’t get the full bang for buck at the show.

PRMeetsMarketing Weekly Articles: December 14, 2007

Better late than never – here is this week’s of interesting articles. You can click on the Weekly Articles tag for previous issues or subscribe to the Weekly Articles Feed: 

What Consumers Really Use Media – Via KD Paine’s blog, I saw this tidbit about Ketchum’s new survey. The survey highlights where consumers turn to for information and advice. Here’s the gist of the results: “Despite the strong evidence that friends, family and experts play a key role in influencing decisions, only 24 percent of communicators report having a word-of-mouth program in place.” 

Refresher Course for Blogging – Robin Good posts this primer from Joshua Porter. Joshua provides his nine tips for blogging. As communicators/practitioners/marketers, I think it’s key to understand how bloggers are constantly seeking to improve their blogs. And personally, I liked Joshua’s tips! 

To Astroturf, Is to Be? – Now is Gone is fast becoming one of my favorite PR related blogs. In this post, Ike highlights that astroturfing is just part of our human DNA. In the great words of the Borg “Resistance is futile” – or is it?  

Take a Community to Build a Social Network – Toby Bloomberg shares 12 tips for creating a social networking community. Very solid tips for any company wanting to create a community.  

The Great Twitter Experiment – As many may have heard by now, Jeremiah Owyang started an interesting experiment earlier this week. Jeremiah’s twitter post helped many people find each other, including yours truly. Check out my post about this as well. 

When Blogging Isn’t for Everyone – This comes courtesy of the Influential Interactive Marketing blog. Seems like Scott Adams of Dilbert fame is realizing that a blog may not be the best outlet for achieving his goals. In this case, Adams had some goals for his blog. As Rohit states: “Free or not free, if your blog ends up having a different voice than what your audience expects, then you may need to come to a similar realization about your blog.”  

Social Media in China – Da Jia Hao! (Hello Everyone!) – I will always have a soft spot for China and Taiwan. Buzz Bin brings us an interview with Debbie Weil and the growth of social media in China. Don’t underestimate China. Just because the media and information is supervised doesn’t mean it will curtail participation by individuals. People have learned to adapt within the unsaid rules of the culture.  

An Evolved CMO I found this interesting CMO research from Forrester interesting as it may help to understand what a CMO’s ultimate goal is. And heck, maybe we can help with this as well! 

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Getting People to Tweet to Your Tune

Tweety BirdI will probably not be the first or last person to blog about this interesting experiment that Jeremiah Owyang initiated today. Check out the original post about conversations shifting to Twitter. 

In a post, he invited people to leave their Twitter link in the comments to increase more introductions in the community. 

At the time of this writing, there were over 160 200 comments and on Techmeme. I’ve only reviewed maybe 40 of the comments so far.  

My main problem had been how to find people to follow. By listing my Twitter account in the comments, I have been able to increase the number of people I’m following and seen more people following me. Don’t worry – I will try to add everyone who is following me tonight as work is getting in the way. 

In the end, experiments like this are demonstrating the power of Twitter and other new tools that facilitate conversations.

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PR Relationships:Update on Online Reputation

ReputationOK – I previously wrote about how to manage my many online personalities here and here.  Since those posts, I’ve reversed my previous position about my online reputation. The heart of it is managing relationships through the tools available to me.

  

In the end, PR is about relationships. How do you build, nurture and maintain them. However, it is challenging with the nature of PR – reporters moves, accounts change and an unending cycle of new account folks.

I read recently that the average number of jobs that today’s workers will have throughout their lifetime is about 12-14! With that type of churn, you’re expecting only a person to be in their current job an average of less than 2 years. Developing the relationships that are key to our industry require a long-term, patient approach.

What are the tools that enable me to identify, develop and maintain these contacts? I now have four ways for managing these online relationships:

  1. Facebook – Despite my previous email about keeping my online reputation to a minimum, I realized that Facebook is another avenue for connecting with colleagues and industry contacts. By friending people, I can subscribe to a RSS feed to keep up to date on what’s happening. I still need to learn more about Facebook, but I’m starting to understand how Facebook differs from LinkedIn. Friend me and I’ll friend you back.

  2. LinkedIn – I still use LinkedIn more for business contacts as I’ve had this account the longest. LinkedIn’s strength is when you’re looking for a job or for seeking advice from peers. I use LinkedIn Answers quite a bit for a professional perspectives. View Cece Salomon-Lee's LinkedIn profileView My LinkedIn Profile

  3. Twitter – I lost wrote that Twitter is changing how news/information is being dissemated. I just started getting into Twitter via Jeremiah Owyang. In fact, I responded to some questions about my company’s solutions as Jeremiah and CenterNetworks were viewing a webcast. Like Facebook, I’m realizing that Twitter is an important tool for following trends, competitors and my own company. Follow me on Twitter and I’ll follow you. 

  4. Personal blog – And of course this blog has enabled me to make good relationships. By linking to posts and commenting on other blogs, I’ve developed new relationships that wouldn’t have been possible. Whether a corporate or personal blog, I strongly believe that a blog is key if you want to engage in “blogger” relations. It demonstrates that you’re contributing and spending the time to understand the community.

Are there other ways that you manage your online relationships? Let me know.

 

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PRMeetsMarketing Weekly Articles: November 1, 2007

Here’s this week of interesting articles. Enjoy! 

What’s Your CEO’s Name? Seth Godin brings up a good point about the accessibility or permeability of a CEO to his/her customers. But since we only use the phone line for the fax, I guess I won’t have to worry about telemarketers in the future. Now, how do I get a hold of the Citibank CEO again… 

What’s the Story Morning Glory? I’ve been reading Collaborative Thinking from Mike Gotta. He has some interesting thoughts. His most recent post highlights the backstory on products and the relation to corporate responsibility. This highlights how transparency is becoming an important component of every facet of business; thereby, enabling consumers to trust and participate with your brand, company and product. 

What are You Doing on November 8? David Meerman Scott posted about this totally free event to hear from some of the best marketing gurus out there. Great way to get leads and phone charges for the sponsor, Conference Calls Unlimited. Heck, I actually remember the article, “A Brand Called You,” when it was first published in Fast Company. Does this date me? 

Leave out the Welcome Mat Allen Stern of CenterNetworks did an interesting test of the power of welcome. For those coming from social sites, Allen greeted them with a welcome [site name]. Through his test, he increased the number of  subscribers and ad clicks from these visitors. From a PR perspective, this raises some interesting questions in terms of how “social outreach” can have an impact on your client’s/company’s site traffic.  

Tweet Tweet – Be Sweet B.L. Ochman writes about some Twitter dos and don’ts. Why do I have a feeling more people will be following in her footsteps? Frankly, I haven’t started this and don’t know if I want to get mired into another time suck! =) 

Telling a Story Through Social Media Now Is Gone wrote how they posted a slide show from American Red Cross (I assume this is a client or someone is directly associated with the organization) regarding the recent fires in San Diego. The article highlights some thoughts before jumping into social media – all good PR tips. 

So You Want Face Time? I like MarketingSherpa – they provide good, basic insight on how to leverage new tools for marketing and PR. Today’s lesson – how to market yourself and your company on Facebook. Damn, this means I probably have to spend more time on Facebook, which I was trying to avoid from an online reputation perspective.   

Shorter Sentences Please I attended an internal seminar that said optimal sentence length was no more than 16 words. (16 words exact!) Mike Volpe of Small Business Hub highlights this for readability of online copy. Now to cut down my paragraph length pitches… 

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