Social Media and Customer Service

I noticed this series of tweets with Chris Heuer, Social media Club Founder, on Twitter the last couple of days.
Before I continue, I do want to disclose that I was previously employed with the company that Chris is referencing in his tweets. The purpose of this post is to solely highlight the increased use of social media [...]

PRMeetsMarketing Weekly Articles: November 29, 2007

Here is this week’s of interesting articles. You can click on the Weekly Articles tag for previous issues or subscribe to the Weekly Articles Feed: 
The Blog Bubble? – R. Scott Raynovich of Light Reading has an interesting post on Internet Revolution. Raynovich believes that there will be a crash in blogs in terms of how [...]

PRMeetsMarketing Weekly Articles: November 21, 2007

Here is this week’s of interesting articles. Have a great Thanksgiving. Yum Yum, I can taste them giblets now! =) You can click on the Weekly Articles tag for previous issues or subscribe to the Weekly Articles Feed:
The Power of 150… or Not? – Mack Collier of Viral Garden brings up a good point of [...]

PRMeetsMarketing Weekly Articles: November 15, 2007

My apologies – I am having the damndest time getting the links to work. You can click on the Weekly Articles tag for previous issues:
Share and Share Alike – Todd Defren of PR-Squared brings up a good point that sharing information is integral part of social media.
Best Buy and Customer Service in the Same Sentence? [...]