As people who have read my blog, I have a bone to pick with Citibank regarding their email marketing tactics and, in my opinion, poor customer service (see here and here). I still don’t understand how they are voted one of the best.
Mack Collier at The Viral Garden wrote about Dell’s turnaround in the social [...]
Posts Tagged as ‘Citibank’
October 30, 2007
Where Dell Succeeds, Citibank Fails
Filed under Citibank, email marketing, marketing, pr, public relations
Tags: Citibank, Citibank Watch, Dell, email marketing, marketing, permission marketing, pr, public relations, Social media
October 17, 2007
Plea to Citigroup: Stop Emailing Me Part Deux
Sigh. Since my original email about Citibank spamming me, I wrote directly to William R. Rhodes, CEO of Citibank (see Citibank Letter). Typically, writing to the CEO gets an immediate response. I sent this out on September 31, 2007.
And what happens? No, I didn’t hear anything from Citibank. Instead, I received yet another a spam email (see below) [...]
Filed under Citibank, email marketing, marketing, permission marketing, pr, public relations
Tags: Citibank, Citibank letter, email marketing, marketing, permission markting, pr, public relations, spam mail
